Podcast
From Encephalopathy to Edema: Talking chart review with Dr. Tarman Aziz
Listen to the episode here. I’m consistently surprised at how few CDI or IP coding professionals talk about their most basic job function. The very reason they are hired, and what most do for eight hours a day. I’m talking about chart review. Go on Linkedin or Facebook and it’s rarely discussed. Yet it’s … everything. Nuanced, complex, clinical, critical to the quality of financial health of hospitals. It’s how patient acuity is expressed in coded data, how hospitals get paid, and why CDI and coding professionals are employed. …
Read MoreClosing out 2025 with its biggest story: Artificial intelligence
Listen to the episode here. Here we are, our last episode of Off the Record this year. I hope you’ve had a great 2025. Just my voice today. I’m ending with a solocast, a reading/summary of a paper about the biggest news story of the year: The explosive growth and proliferation of artificial intelligence, or AI. You might recall my poll from a couple weeks ago; you all confirmed it. 44% of respondents chose AI, beating…
Read MoreOutpatient OG: Amy Campbell on Pre-Visit Reviews, Pet Peeves, and People Management
Listen to the episode here. Outpatient CDI is still in its pioneer-”ish” stage. Why do I say that? Per the most recent ACDIS survey data, only 31% of respondents indicated their organization had a dedicated OP CDI program. Progress, but not enough, and still a minority. So when you find an “OG” who has been…
Read MoreFrom Resistance to Results: Provider engagement from the front lines
Listen to the podcast here. No matter how great your CDI program is—its spectacular workflow, outstanding chart review team, on-point KPIs, shiny new AI tools—nothing works if you don’t have engaged physicians. It still all comes down to provider engagement. Without a physician staff who is bought in and willing to participate and document with…
Read MoreCoaching Clinicians, Convincing Crowds: Susanna Baddiel on Delivering Impactful Presentations
Listen to the podcast here. Fans of Off the Record may recall my recent episode with Chris Petrilli, Director of Revenue Cycle of Operations at NYU Langone, who joined me to discuss his experience delivering a TEDx Talk on artificial intelligence. Chris was well prepared and delivered a great lecture, which you should definitely check…
Read MoreDocumentation with a Pulse: Erin Kreider on ethics, CDI advocacy, and ambient listening
Listen to the episode here. Erin Kreider gives me hope for the future of the CDI profession. That’s a pretty positive first impression for someone I recently met. Why do I say this? Erin is a newly-minted clinician who returned to medical school after nursing and CDI to become a nurse practitioner (NP), and now…
Read MoreThe ROI of Outpatient CDI
Listen to the podcast here. Many healthcare organizations know they need an outpatient CDI program, but are tripped up by the most fundamental question: What is the expected return on investment* after a considerable upfront investment of time, human capital, training, and technology? Discover the tangible impact of outpatient CDI on revenue, risk…
Read MoreRetiring, But Not Quietly: Fran Jurcak on Tech, Tenacity, and CDI Truths
Listen to the podcast here. If you’ve been in the CDI space for any length of time you probably know the name Fran Jurcak. After a memorable stint as an ER/trauma nurse, CDI and then consulting, Fran made an impact in ACDIS, serving on the CCDS certification committee and later the ACDIS advisory board. She…
Read MoreRethinking Rankings: A Smarter Approach to Hospital Quality with Cheryl Manchenton
Listen to the show here Cheryl Manchenton and I go back a long way—I once took a ride from a Las Vegas casino to the airport with her after an ACDIS conference well over a decade ago. And I’ve learned over the years she also happens to be as sharp—and as outspoken—as anyone I’ve ever…
Read MoreFrom NYU to TEDx: Chris Petrilli on Tech, Trust, and the Future of Healthcare
Listen to the episode here: https://spotifycreators-web.app.link/e/UQ5dRuNgKVb Some of us dream of being able to say, “Thank you for Coming to my Ted Talk.” Others wilt at the thought of getting on stage to deliver not just a lecture on a complicated or sensitive topic, but a performance. My guest today Dr. Chris Petrilli has delivered.…
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